You can verify your account by logging in on our website or in the Holland Gold app. Then click ‘Verify account’. If you have already started the verification process, select ‘Complete’ and go through the remaining steps. Verification only takes a few minutes.

Fast and secure verification in the app or on our website

Digital verification is carried out via iDIN or Fourthline. We recommend using this method, as it is the fastest and safest way to verify your identity.

Verification by email

If you are unable to complete the verification via our website or app, you can also provide a copy of a valid identity document by email. We recommend doing this only if digital verification does not work.

Use the official KopieID app from the Dutch government to make a secure copy:

1. Download the KopieID app on your phone.
2. Use the app to take a photo of the front of a valid identity document.
3. Cover your citizen service number (BSN). Make sure that any QR code containing your BSN is also not visible.
4. Add a watermark with the date and the text ‘Holland Gold – purchase’.
5. Download the secured image from the app.
6. Reply to the purchase confirmation you received from us by email. Attach the secured copy and state the bank account number to which we may transfer the amount.

Make sure that the details required to verify your identity remain clearly legible.

When is verification required?

Verification is required when you:

• sell bars or coins to Holland Gold;
• have precious metals stored with us;
• buy gold, silver, platinum or palladium through your precious metals account;
• open a savings plan.