How do I delete my Holland Gold account?

Question

Accepted Answer

You can delete your account via the Holland Gold app or by logging in on the website, once there are no outstanding matters in your account.

An account can be deleted once:

you no longer have an active savings plan;
you have no outstanding storage invoices or other invoices;
all your orders have been completed;
you no longer have any precious metals in storage.

Do you have questions about settling your account, or would you like to sell precious metals from storage directly? Please contact customer service or call us on +31 88 468 8400.

Deleting your account via the Holland Gold app:

Open the Holland Gold app and click the profile icon in the top right-hand corner to go to your account details. Then select ‘My details’ and choose ‘Delete storage account’.

Deleting your account via the website:

Log in on the website and go to ‘Settings’ in your account. Then select ‘Account management’ and choose the option to delete your account.

Did it work? Let us know!