How can I change my account details?

Question

Accepted Answer

You can change your account details by logging in to the website. Log in and go to ‘Settings’ in your account. Here you can select:

‘My details’ to change your delivery address or billing details.
‘Security’ to secure your account using two-factor authentication (2FA) or a passkey.
‘Payment details’ to change your direct debit account or download a change form for your linked bank account.

Do you have a storage account with Holland Gold?

If so, under ‘Settings’ you can additionally select:

‘Payment details’ to change your bank account number, activate direct debit for storage fees or download a change form for your linked bank account.
‘Account management’ to create an additional account, such as a joint account, business account or child account.

Via the Holland Gold App: open the Holland Gold App and click the profile icon in the top right-hand corner to access your account details. You can change a limited number of details in the app.

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