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Two-step verification, also known as two-factor authentication (2FA), adds an extra layer of security when logging in to your account. This additional verification step takes place after you have entered your email address and password.
This means that your password alone is not enough to access your account. It makes it more difficult for unauthorised individuals to log in, even if they know your password.
You can choose from three different methods of two-step verification:
You can easily enable two-factor authentication (2FA) in your account. To do so, log in to our website, go to 'Settings' and enable 2FA under 'Secure account'.
After entering your email address and password, you will receive a unique verification code. Enter this code on the website to access your account. You will receive a new code each time you log in.
After entering your email address and password, use the code from your authenticator app to confirm your login attempt.
You can enable multiple verification methods, such as both SMS and email.
Have you lost your phone, no longer have access to your email or are unable to use your authenticator app? You can still log in using a recovery code. For more information, read our FAQ: What are recovery codes and how do they work?
