Delivered to your home, collected from us, or securely stored for you.
Ordering onlinegold and silver at Holland Gold is simple. All our prices are automatically adjusted to the current rates, so that you always pay the price of the Current price Ordered. You can place an order with or without an account. The ordering process is explained step by step below. Customer service is available if you need help while ordering.
Step 1: Shopping cart
Place the desired products in your shopping cart.
Step 2: Data
Log in to your account or fill in all your details.
Step 3: Delivery Method
You can choose between different delivery methods. We can deliver it to your home, you can pick it up at our office in Alkmaar or in Rotterdam or you can store it at our home via Holland Gold Safe.
Step 4: Payment
Choose your payment method: iDEAL, bank transfer, PayPal, crypto or cash payment /PIN on pickup.
Step 5: Delivery
When choosing storage, you will be contacted by us to open a storage account or the products will be put into storage in your existing account.
When you choose delivery to your chosen address, you will receive an e-mail from us, with which you can choose the desired delivery day.
If you choose to pick up at an office of Holland Gold, you will be called by us to make a pick-up appointment. If your order is in stock, it will take 2-3 business days.
After the order has been placed, you will receive an e-mail with a confirmation of your order. This e-mail will contain your order number. If you have any questions about your order, we will ask you for the order number.
You can also place your order by phone. We can be reached by phone from Monday to Friday from 09:00 to 17:00+31(0)88 468 8400.
It is possible to buy gold and silver anonymously without your personal details on the invoice. Your invoice will then state''Counter Sales''. You can pay for the order by bank transfer, debit card or cash payment. Because of the anonymity, customers sometimes choose to pay in cash. Please note: in order to pick up an order, you must be able to identify yourself with a valid ID when entering an office of Holland Gold. We will write down your name and the number of your identity document. This personal data is not linked to the order and is not stored digitally.
You can make an anonymous order once a month. Would you like to make use of this? Please note what must be 30 days between the receipt of the goods and the new order before you are allowed to place a new order.
If you know which products you want to order, you can only place an order by telephone with our customer service. You indicate by telephone that you want to make a counter sale. The order and product prices are binding at the time of ordering. When you order products in stock, we then ship the products from the logistics centre to the desired pick-up location (Alkmaar or Rotterdam). This usually takes 2-3 working days.
If you order products that are not in stock at the time of ordering, we ask for a deposit (cash, pin or bank) of 50% of the order amount, for which an appointment will be made immediately.
When your order has arrived at the chosen office location, we will call you to make the pick-up appointment. At the time of collection, you pay the (remaining or full) order amount and you will receive the ordered products immediately. We ask you to bring a valid form of identification, your order number and the amount to be paid. Think of increasing your debit card limit, if you want to withdraw money on the spot.
You can buy precious metal in cash up to €10,000 per transaction. You may not make more than one cash transaction in any one-month period. A pick-up fee of 25 euros will be charged per order.
If the purchase price of a "Counter Sale" exceeds €10,000, we will ask for your personal and contact details and make a copy of your ID. We are obliged to add together the transactions of spouses because they come from the same assets. The amounts are also added up for cash transactions within the period of one month. These transactions are also known as composite transactions. If an order exceeds the limit of €10,000 due to its composition, you are obliged to provide additional information.
Apart from the fact that we are also specialized in sell Of precious metal buy We also use a lot of precious metals. At Holland Gold you always get a competitive price for your precious metal.
Have you seen the precious metal in storage? With a phone call, you can sell your bullion, and the money will be in your account quickly.
Do you have your precious metal at home? You can bring the precious metal to one of the offices and you will be paid your money immediately. We can also collect the precious metal from you fully insured up to an amount of €500,000. This costs a one-time fee of 25 euros.
Here You can find out how to sell precious metals to us, including our current purchase prices.
The prices on the website are updated every minute and are linked to the underlying Real-time quotes of the precious metal in question.
Yes, you can place your order by phone. We can be reached by phone from Monday to Friday from 09:00 to 17:00+31(0)88 468 8400