Sale and purchase of gold and silver

You can order gold, silver, platinum or palladium from Holland Gold in three ways: through the website, the app or by phone.

Ordering through the website in five simple steps:

1. Choose your products: add them to your shopping cart.
2. Details: log in to your account or enter your details and place your order without an account.
3. Delivery method: choose insured home delivery, collection from one of our offices or secure storage via Holland Gold Safe.
4. Payment: pay directly via iDEAL | Wero, bank transfer, crypto or cash when collecting your order.
5. Delivery: after payment, you will receive an email with an order confirmation and instructions about delivery or your collection date.

Ordering through the Holland Gold App

In the app, you can easily invest in physical gold, silver, platinum and palladium from €10. It is stored safely and insured on your behalf and can be traded 24/7. Download the Holland Gold app from the Google Play Store or the App Store.

Ordering by phone

Place your order by phone on working days between 09:00 and 17:00 with one of our employees. Call +31 (0)88 468 8400.

Would you like to know more about the delivery or collection options for your order? View our detailed information about delivery, collection and pickup.

As of early 2026, it is no longer possible to purchase precious metals anonymously at Holland Gold. You may, however, pay in cash up to a maximum of €3,000 per order. Cash payments of €3,000 or more are not permitted by law.

How do I place an order with cash payment?

Add the desired products to your shopping cart and proceed to checkout. Select the payment method cash/debit card and choose your preferred office location. Please note that only products that are in stock can be ordered.

For in-stock products, we will ship your order from our logistics center to your selected pick-up location in Alkmaar, Rotterdam, or Breda. Delivery typically takes 2 to 3 business days. Once your order has arrived at the selected office, you will receive an email notification. You can then schedule a pick-up appointment via your account. Payment is made at the time of collection, after which you may take the products with you immediately. Please bring a valid form of identification, your order number, and the amount due when collecting your order.

Important information regarding cash payments and collection

Strict regulations apply to cash payments in the Netherlands. We operate in accordance with applicable laws and the guidelines of the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft). We therefore ask customers to limit cash purchases and refrain from making them on a monthly basis. A pick-up fee of €25 per order applies.

We are legally required to aggregate transactions made by spouses, as these are deemed to originate from the same assets. Cash transactions conducted within a period of 31 days are also aggregated. These are referred to as linked transactions. The combined total may not be equal to or exceed €3,000. Please note that €500 banknotes are not accepted.

Read more about the payment options at Holland Gold, collecting an order, and how to place an order via our FAQ section.

You sell your gold, silver, platinum and palladium by contacting Holland Gold by phone on +31 88 468 8400. During this call, we immediately lock in the current buyback price. Once you agree, you will receive an official buyback confirmation by e-mail and the agreed price will remain guaranteed, regardless of any later price movements.

Would you like to know in advance what your gold, silver, platinum and palladium are currently worth? Quickly calculate the current value of your coins and bars via our pages for selling gold, selling silver and selling platinum and palladium. 

Holland Gold also buys investment gold, silver, platinum and palladium if you did not purchase it from us. Do you have precious metals stored with Holland Gold? You can also sell these back to us by phone.

Buying precious metals in 6 simple steps

1. Calculate the buyback value of your precious metals
   Use our online valuation tool and visit our pages for selling gold, selling silver and selling platinum and palladium.
2. Lock in the sale price by phone
   Call Holland Gold on +31 88 468 8400, Monday to Friday from 09:00 to 17:00. We will go through the current market price and value of your precious metals with you. As soon as you agree, we will lock in this price for you immediately and you will receive the binding buyback confirmation by e-mail.
3. Choose how to deliver your precious metals
   You choose whether to bring the precious metals to one of our offices yourself, in Alkmaar, Rotterdam or Breda, or use our insured collection service. The collection service is discreet, safe and fully insured. You schedule the appointment directly with our employee by phone.
4. Account verification and legislation 
   In line with our legal obligations relating to receiving stolen goods and the current Wwft guidelines, we will verify your identification and bank account number. You can provide these in two simple ways: through your online account or during your visit to one of our offices. We may only make the payment after verification has been completed.
5. Professional authenticity check
   Our precious metals specialists check your bars or coins for weight and authenticity using professional measuring equipment.
6. Fast payout
   After a successful inspection at our office, we will pay you no later than one working day after the inspection has taken place.

Sell directly

Would you like to proceed directly with selling your gold, silver, platinum or palladium? Visit our sell to us page for a valuation and call us on +31 88 468 8400.

The prices of gold, silver, platinum and palladium on our website are automatically updated every minute. These prices are directly linked to the real-time rates of the global precious metals market, so you always place your order at the most current value.

The prices of products in your shopping cart also change every minute and only become final at the moment you click ‘confirm order’.

Would you like to closely follow the market yourself to determine the right time to buy? View our page with current prices.

How can I place an order by phone?

You can place an order by phone with Holland Gold from Monday to Friday between 09:00 and 17:00 via +31 (0)88 468 8400.

Please choose the products you would like to order in advance and then contact us. We will lock in the price for you directly during the phone call. Outside our opening hours, you can place an order online 24/7 through our website or app.

View all ordering options here.