This verification is necessary to use your account securely and to comply with the legal obligations that apply to the sale and storage of precious metals.

During verification, we check your identity and certain personal details. Without completed verification, we are not allowed to store precious metals for you and you cannot sell precious metals to us. In the event of a sale, we can proceed with payment once the verification has been completed.

You can start the verification after logging in on our website or in the Holland Gold app. Click on ‘Verify account’ and follow the steps shown in your account.

Would you like to know more about the verification process? Please see the frequently asked question: How do I verify my account?

Using an account without verification

If you use your account only to purchase bars and coins and do not use storage, selling, the precious metals account or a savings plan, verification is not necessary.

Have you started the verification process but no longer wish to verify your account? Then select ‘Cancel verification’ in the blue bar. The verification will then be stopped and you will not receive any further notifications about it.

Please note that without verification, you can only use the services for which no identity check is required.