Can I take my products out of storage? I don't receive a TAN code on my phone, how is this possible? The value of my portfolio is lower than I expected, why is this? Can I change my address online? How does selling precious metal back from storage work? What is the cost of storage? Can I have my precious metal stored at Holland Gold Safe? What happens to my precious metal in storage in the event of death? Can I save jewelry to Holland Gold Safe? What is an and/or account? Does Holland Gold have an AFM license? Can I have precious metals stored in-house at Holland Gold? Where can I find my customer number? Where can I store my precious metal? Is my precious metal insured in storage? Can I view my precious metal? Why can't I upload my ID? How can I authorize someone? Will I receive a tax overview? What is Stichting Derdengelden Holland Gold Safe? What happens to my bullion if Holland Gold Safe goes bankrupt? Can I sell bullion directly from my online account? How do I change my IBAN for the linked account? Waarom worden er kosten gerekend voor een handmatige overboeking bij de facturatie van het spaarplan en de opslagkosten? Is the precious metal I hold with Holland Gold Safe fully owned by me and exclusively allocated to me (100% allocated)?