How quickly can I have my precious metals delivered from storage?

You can submit a request to have your precious metals removed from storage at any time. Once we have received all the correct information and documents, precious metals stored in the Netherlands can usually be ready for collection within one and a half weeks.

For precious metals stored in Switzerland or Singapore, the procedure takes longer and the costs are higher. We handle this on request and always in consultation with you. It is often more cost-effective and faster to sell the precious metals locally and then purchase precious metals again in the Netherlands.

How can I collect my precious metals from storage in the Netherlands?

To collect precious metals stored in the Netherlands, you go through the following steps:

1. You contact us by e-mail or by phone with a request to have your precious metals removed from storage.
2. Holland Gold sends you a completed form for removing your precious metals from storage.
3. You sign the form and send us a scanned copy. If we do not yet have a valid identity document from you, you also send us a copy of your identity document.
4. You pay the €36 fee for removing your precious metals from storage.
5. Holland Gold starts the process. After verification by Stichting Derdengelden Holland Gold Safe, your precious metals are released.
6. You collect your precious metals by appointment at one of our offices in Alkmaar, Rotterdam or Breda. Upon collection, you sign for receipt.

How can I collect my precious metals from storage in Switzerland or Singapore?

It is possible to collect precious metals from storage on location in Switzerland or Singapore. The costs vary, but are usually around €200.

It is also possible to have the precious metals transported from storage to the Netherlands. Please note that the transport costs for insured air freight from Switzerland or Singapore can be significantly higher than the standard rate in the Netherlands.

If the precious metals are silver, platinum or palladium, they must be cleared through customs upon import into the Netherlands. VAT may also be due. This can make the process costly.

In practice, precious metals are therefore rarely transferred from Switzerland or Singapore to the Netherlands. It is often more cost-effective to sell the precious metals and then purchase precious metals again in the Netherlands.

Would you like to have precious metals removed from storage? Please contact our customer service team or call us on +31 88 468 8400.