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Manual payment requires additional processing and administrative checks. That is why we charge a €2.50 administration fee per invoice for manual payment of storage fees or savings plan contributions.
You do not pay these costs if you activate direct debit. Please note: direct debit must be activated separately for the savings plan and for storage fees. If you activate direct debit for the savings plan, it does not automatically apply to the payment of storage fees.
Would you like to change your payment method to direct debit or update the bank account number for direct debits? You can do this yourself via the Holland Gold app or by logging in via the website.
Go to the profile icon in the top right corner and then select ‘Payment details’.
Log in to the website, go to ‘Settings’ and then select ‘Payment details’.
Please note: the €2.50 administration fee does not apply to a regular order, such as the purchase of a bar or coin that you pay for by bank transfer.
Would you like to know more about the storage fees we charge? Please visit our page about the invoicing of storage fees.
