Current prices (kg): Gold €120.311 Silver €1.778
    
Go back
Delivery, collection and pickup
Will I receive a track-and-trace code?

Yes, you will receive delivery information that allows you to track your order. How you are kept informed depends on the delivery service used for your order.

Delivery in the Netherlands, Belgium and certain German border regions

For delivery by our regular delivery specialist in the Netherlands, Belgium and certain German border regions, you will receive an email one business day in advance between 17:00 and 21:00 with a two-hour delivery window.

This email also contains a 4-digit PIN code, which you give to the driver for verification. On the day of delivery, you will also receive a message when the driver is almost at your address.

Delivery in other European countries

For delivery in other European countries, you will receive a track-and-trace code from our other delivery specialist, allowing you to track the shipment. Depending on your country, region and postcode, this delivery specialist may also show an estimated delivery time.

Did it work? Let us know!
Is your question not answered?
Please fill in the contact form with your question.
Or contact us by phone: 
+31(0)88 468 8400
We care about your privacy

You can set your cookie preferences by accepting or rejecting the various cookies described below

Necessary

Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

Necessary
Preferences

Preference cookies allow a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

Statistics

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across different websites. The aim is to display ads that are relevant and appealing to the individual user and therefore more valuable to publishers and third-party advertisers.