You can schedule your own pickup appointment. Once your order is ready for collection at our office, you will receive an email notification. You can then easily schedule your preferred pickup date through your customer portal.
Having trouble scheduling an appointment? You can also contact us by phone at +31 88 468 8400.
For security reasons, we do not keep stock at our office. Even when products are in stock, it takes some time before your order is available for collection at our office.
Would you like to pay in cash? Please read our FAQ: Can I pay cash for my gold and silver?
For more information about the entire collection process, please visit our FAQ: How does personal order collection work?