Yes, you can change your delivery date or collection date free of charge. You can change the delivery date through the customer portal. This is possible until no later than one business day before the scheduled delivery, before 10:00.
You can change the collection date by email. This is possible until no later than one business day before the scheduled collection.
On the day of delivery or collection, you can only change the delivery date by phone. Please contact us by phone before 09:15 via +31 88 468 8400.