Can I have my precious metals collected from home for a buyback?
Yes, you can have the precious metals you have sold to Holland Gold collected from your home safely, discreetly and fully insured. The collection is carried out by our regular delivery specialist.
We collect precious metals throughout the Netherlands, excluding the islands, and in a large part of Belgium. Collections take place on business days between 09:00 and 20:00. The days on which we can collect from your address depend on your postcode area.
Having precious metals collected from home in 7 steps
- Selling: contact us by phone to sell your gold, silver, platinum or palladium via +31 88 468 8400.
- Scheduling the collection date: after the buyback has been confirmed to you by email, you schedule a collection date directly with our employee.
- Code and time window: on the evening before the collection, between 17:00 and 21:00, you will receive an email with a two-hour time window and a 4-digit code.
- Packaging: pack your precious metals securely in a cardboard box, so that the driver can easily attach the seal for internal tracking to the package.
- Collection and code check: when the driver arrives, he will provide you with the 4-digit code. Does this code match the code in your email? Then you can safely hand over the package.
- Email confirmation of collection: you will receive confirmation of the collection by email.
- Email confirmation of receipt and inspection: you will receive a second confirmation once your sale has been received and checked at our head office. This usually takes place within two business days after collection.
After receipt and inspection, the payout will take place, provided that your proof of identity and bank account number have been verified. The payment is usually credited to your account on the same day. Payments to foreign bank accounts may take longer.
Would you like to sell directly or receive more information?
To sell your gold, silver, platinum or palladium directly, please visit our online pages about selling gold, selling silver and selling platinum and palladium, and call +31 88 468 8400 to complete the sale.
Would you like more information about how to sell gold, silver, platinum or palladium to Holland Gold? Please see our FAQ page explaining the buyback process.
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