What should I do if the iDEAL payment was not successful?

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Accepted Answer

Did your iDEAL payment fail? This usually happens because your iDEAL payment limit with your bank is too low to complete the transaction. In most cases, the order is automatically cancelled.

Would you like to place your order right away? Choose the bank transfer payment option and transfer the amount manually. This method usually allows for a higher payment limit. You can also make the payment in multiple transfers but make sure to always include your order number in the payment reference.

Prefer to pay via iDEAL? Increase your payment limit and place the order again. Would you like us to create the order for you? Please contact us by phone at +31 (0)88 468 8400.

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