Current prices (kg): Gold €92.149 Silver €928
    
Go back
Order
Can I cancel or return my order?

When you decide to buy precious metal, you are investing in a product that is subject to price fluctuations. When placing your order, you buy at a set rate, which makes the transaction final. This is similar to buying stocks or participating in lotteries. Just as it would be desirable to return a non-winning lottery ticket and get your money back, that is not possible in this case.

It is therefore not possible to cancel or return an order. The right of withdrawal, as laid down in the Distance Selling Act (an elaboration of the European Consumer Rights Directive), does not apply.

Did it work? Let us know!
Is your question not answered?
Please fill in the contact form with your question.
Or contact us by phone: 
+31(0)88 468 8400
We care about your privacy

You can set your cookie preferences by accepting or rejecting the various cookies described below

Necessary

Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.

Necessary
Preferences

Preference cookies allow a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in.

Statistics

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across different websites. The aim is to display ads that are relevant and appealing to the individual user and therefore more valuable to publishers and third-party advertisers.