What should I do if the iDEAL payment was not successful?

Question

Accepted Answer

Did your iDEAL payment fail? Usually, this is because the iDEAL limit at your bank is too low to make the payment. Often, the order is automatically cancelled by us. Do you still want to place an order immediately? Then choose the payment method bank transfer and transfer the amount manually (as a rule, a higher limit applies or you can pay in parts). Would you rather pay for it via IDEAL? Then increase your limit and place the order again.

Would you like us to enter the order for you? Please contact us by phone: +31(0)88 468 8400.

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