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Can I buy bullion without an account? Are there any hidden costs when buying bullion? What are the delivery times? Can I request a quote? How does buying precious metal anonymously work? Can I buy business bullion? How often are the prices adjusted? Can I order by phone? I placed an order, but didn't receive an email. Are there stocks at the office locations? How will I be notified of my order? How can I place an order? What should I do if the iDEAL payment was not successful? Can I change my order? Do I pay VAT on precious metals? Can I order at the office and take it home right away? Can I cancel or return my order? Can I request a consultation?
Will I receive a confirmation when I have paid?

No, you will not receive confirmation that your payment has been received by us. If you would like to receive this confirmation, you can call our customer service and ask if the funds have been received in good order. You can reach us at: +31(0)88 468 8400

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Alkmaar
Arcadialaan 16B
1813 KN Alkmaar
Rotterdam
Coolsingel 104
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Tilburg
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5042 MD Tilburg
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