Note: Temporarily unavailable

Due to high demand for precious metals, it is currently not possible to place a counter (in-person) purchase. Please check this page regularly for updates on when this option becomes available again.

How does anonymous precious metal purchasing work?

It is possible to buy gold and silver anonymously, without your personal details appearing on the invoice. In that case, your invoice will simply state: “Counter Sale”. You can pay by bank transfer, debit card, or cash. Some clients prefer to pay in cash to maintain anonymity.

Please note: when visiting a Holland Gold office, you must always identify yourself with a valid ID. We will record your name and ID number for verification purposes only. These details are not linked to your order and are not stored digitally.

You can make anonymous purchases up to a maximum of € 2,999.99. We ask clients to exercise discretion and not place such orders frequently (for example, on a monthly basis).

How can I buy gold and silver anonymously?

If you know which products you wish to purchase, you can place your order by phone only. Inform our customer service team that you would like to make a counter sale. Prices and orders are binding at the time of confirmation.

When ordering products that are in stock, we will ship them from our logistics centre to your chosen pickup location (Alkmaar, Rotterdam, or Tilburg). This process usually takes 2 to 3 business days. In Tilburg, pickup is available on Mondays between 12:00–17:00 and Thursdays between 10:00–16:00. At our other offices, appointments can be made Monday to Friday between 09:00–17:00.

If you order products that are not in stock, a 50% deposit (cash, debit, or bank transfer) is required, and a pickup appointment will be scheduled immediately.

Once your order has arrived at your chosen location, we will contact you by phone to confirm your pickup appointment. When collecting your order, you pay the remaining (or full) amount and receive your products directly. Please bring a valid ID, your order number, and the payment amount. If you plan to pay by card, make sure your transaction limit is sufficient.

Anonymous purchase limits and regulations

You can make anonymous purchases up to a maximum of € 2,999.99 per order. We recommend doing so sparingly and not on a recurring basis. A €25 pickup fee applies per order.

Transactions made by spouses are combined, as they originate from the same assets. Likewise, multiple cash transactions within a short period are aggregated and considered “related transactions.” The total value of such transactions may not exceed the amount of € 3,000.

In the Netherlands, there are specific rules and restrictions regarding cash payments. Holland Gold complies fully with Dutch legislation, including the Money Laundering and Terrorist Financing Prevention Act (Wwft).