If the Holland Gold app is not working properly, you can often solve the issue by reinstalling the app. Follow the steps below depending on your device:

For Android:

1. Open your device Settings

2. Go to Apps or Apps & Notifications

3. Select All apps

4. Find and tap on Holland Gold

5. Choose Storage

6. Tap Clear Data

7. Tap Clear Cache (if available)

8. Uninstall the app

9. Restart your phone

10. Reinstall the app via the Google Play Store

11. Log in again with 2FA, set your passcode and optionally enable biometrics (fingerprint or face recognition)

For Apple (iOS):

1. Uninstall the Holland Gold app

2. Reinstall the app from the App Store

3. Log in again with 2FA, set your passcode and optionally enable biometrics

Still experiencing issues?

Please contact our customer service, we are happy to help you further.