How can I place an order by phone?

You can place an order by phone with Holland Gold from Monday to Friday between 09:00 and 17:00 via +31 (0)88 468 8400.

Please choose the products you would like to order in advance and then contact us. We will lock in the price for you directly during the phone call. Outside our opening hours, you can place an order online 24/7 through our website or app.

View all ordering options here.

Yes, we also deliver to Belgium. For orders up to €10,000, the delivery costs are €25. If you order for €10,000 or more, delivery is free. Delivery is fully insured, and we will keep you updated throughout the shipping process.

Would you like to know more about how we keep you informed about your shipment? Please see our FAQ page about tracking your order.

Would you like to sell precious metals to us and have them collected in Belgium? Please see our page for a direct valuation of your gold, silver, platinum and palladium. For collection in Belgium, we charge €25 in collection costs.

You can sell your gold, silver, platinum or palladium to Holland Gold from Belgium by contacting us by phone on +31 88 468 8400. We can collect your precious metals safely and fully insured from your home anywhere in Belgium. It is also possible to bring your precious metals to one of our offices, with Breda being a practical location for many Belgian customers.

Would you like to know immediately what your gold, silver, platinum or palladium is currently worth? Quickly calculate the current value of your coins and bars using our online valuation tool.

Selling precious metals from Belgium in 6 steps

1. Calculate the buyback value of your precious metals
   Use our online valuation tool and visit our pages about selling gold, selling silver and selling platinum and palladium.
2. Lock in the sale price by phone
   Call Holland Gold on +31 88 468 8400, Monday to Friday from 09:00 to 17:00. We will go through the current market price and the price for your precious metals with you. After your approval, you will receive the binding buyback confirmation by email and the agreed price will remain guaranteed, regardless of later price movements.
3. Choose how to deliver your precious metals
   You choose whether to bring the precious metals to one of our offices in Breda, Rotterdam or Alkmaar yourself, or whether to use our insured collection service. Collection appointments in Belgium are scheduled on Tuesdays and Thursdays.
4. Account verification and legislation
   As part of our legal obligations around preventing the handling of stolen goods and complying with the Wwft, we verify your proof of identity and bank account number. We may only make the payment after verification. You can provide these details through your online account or during your visit to one of our offices.
5. Professional authenticity check
   Our precious metals specialists check your bars or coins for weight and authenticity using professional measuring equipment.
6. Fast payout
   After a successful check at the office, we pay out no later than one business day after the check has been completed.

Yes, Holland Gold, a trading name of Bulliongroup B.V., holds a licence from the Dutch Authority for the Financial Markets (AFM) to offer precious metals in combination with storage.

Gold, silver, platinum and palladium in combination with storage fall under the rules for investment objects. This is why Holland Gold offers this service under an AFM licence.

When granting a licence, the AFM assesses, among other things, whether the management board and other responsible persons within the organisation are reliable and competent. The AFM also assesses whether the business operations are well organised and carried out with integrity.

The licence shows that Holland Gold meets the legal requirements for this service. For our customers, this provides additional confirmation that storage is arranged carefully, reliably and professionally.

You can find our licence in the public AFM register.